Terms of Service for DoughKnow

Effective Date: October 5, 2025
Last Updated: October 5, 2025

1. Agreement to Terms

Welcome to DoughKnow, a product of Vendijoy LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the DoughKnow web application located at doughknow.com (the "Service").

By using DoughKnow, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Contact Information:

  • Company: Vendijoy LLC
  • Location: Rancho Cucamonga, CA 91730
  • Email: support@vendijoy.com

2. Eligibility

You must be at least 13 years old to use DoughKnow. By using the Service, you represent and warrant that:

  • You are at least 13 years of age
  • You have the legal capacity to enter into these Terms
  • You will comply with all applicable laws and regulations

If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration and Security

3.1 Account Creation

To use DoughKnow, you must create an account by providing a valid email address and password. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access to your account

3.2 Account Responsibility

You are solely responsible for:

  • All activity that occurs under your account
  • Maintaining the security of your account credentials
  • Any losses or damages resulting from unauthorized use of your account

We are not liable for any loss or damage arising from your failure to secure your account.

4. Description of Service

DoughKnow is a recipe costing platform that allows users to:

  • Manage ingredient inventories and costs
  • Create and cost recipes
  • Calculate portion costs and profitability
  • Access standard weight conversion data

4.1 Service Availability

  • The Service is currently free to use
  • We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice
  • We do not guarantee uninterrupted or error-free access to the Service
  • The Service may be unavailable during maintenance, updates, or due to technical issues

4.2 Future Pricing

We reserve the right to introduce fees or subscription plans in the future. If we do:

  • We will provide at least 30 days' notice before charging existing users
  • Continued use of the Service after the notice period constitutes acceptance of the new pricing
  • You may cancel your account before fees take effect if you do not agree to the charges

5. Acceptable Use Policy

5.1 Permitted Uses

You may use DoughKnow for lawful purposes, including:

  • Managing your recipes and ingredient costs
  • Calculating profitability for your food business
  • Accessing standard weight conversion data

5.2 Prohibited Uses

You agree NOT to:

  • Violate any applicable laws or regulations
  • Use the Service for any illegal or unauthorized purpose
  • Impersonate any person or entity, or misrepresent your affiliation
  • Interfere with or disrupt the Service or servers/networks connected to the Service
  • Use automated tools (bots, scrapers, crawlers) to access the Service without permission
  • Attempt to gain unauthorized access to any part of the Service
  • Upload or transmit viruses, malware, or other malicious code
  • Harass, abuse, or harm other users
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to compete with or replicate DoughKnow's functionality

Violation of these restrictions may result in immediate termination of your account.

6. User Content and Intellectual Property

6.1 Your Content

You retain ownership of all content you create and upload to DoughKnow, including:

  • Recipes
  • Ingredient lists
  • Cost data
  • Any other user-generated content

6.2 License to Vendijoy

By using the Service, you grant Vendijoy LLC a limited, non-exclusive, royalty-free, worldwide license to:

  • Store, process, and display your content solely to provide the Service to you
  • Use anonymized, aggregate data for research, analytics, and service improvement (as described in our Privacy Policy)
  • Backup and secure your data

Important: We do NOT claim ownership of your recipes or proprietary information. This license is solely to operate the Service and does not grant us rights to sell, distribute, or use your specific recipes for any other purpose.

6.3 Aggregate Data

We may collect and use anonymized, aggregate data (e.g., "average recipe cost," "total recipes created") for:

  • Service improvement
  • Research and development
  • Sharing with partners (in de-identified form only)

This aggregate data will never include personally identifiable information or specific recipe details.

6.4 Our Intellectual Property

DoughKnow and all related content, features, and functionality are owned by Vendijoy LLC, including:

  • The DoughKnow brand, logo, and trademarks
  • Software code, design, and architecture
  • Standard weights database and conversion algorithms
  • All other proprietary materials

You may not copy, modify, distribute, or create derivative works based on our intellectual property without our express written permission.

7. Standard Weights Database

The standard weights database is provided as a reference tool based on USDA data and industry standards. However:

  • No Guarantee of Accuracy: We make no representations or warranties about the accuracy, completeness, or reliability of the standard weights data
  • Use at Your Own Risk: You are solely responsible for verifying the accuracy of any data used in your recipes or business decisions
  • No Liability: We are not liable for any losses, damages, or business decisions based on the standard weights data

8. Disclaimers and Limitations of Liability

8.1 AS-IS Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, Vendijoy LLC disclaims all warranties, including:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Service will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of any data or content

8.2 No Liability for User Data

  • You are solely responsible for the accuracy of data you enter into DoughKnow
  • We are not liable for any errors, omissions, or inaccuracies in your recipes, ingredient costs, or calculations
  • We are not responsible for any business decisions, financial losses, or damages resulting from your use of the Service

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENDIJOY LLC SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, consequential, special, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Any damages arising from your use or inability to use the Service
  • Any damages resulting from unauthorized access to your account
  • Any damages resulting from errors, omissions, or inaccuracies in the Service

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM (CURRENTLY $0).

8.4 Indemnification

You agree to indemnify, defend, and hold harmless Vendijoy LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or upload to the Service

9. Account Termination

9.1 Termination by You

You may terminate your account at any time by contacting us at support@vendijoy.com. Upon termination:

  • Your access to the Service will be immediately revoked
  • All your data (recipes, ingredients, and personal information) will be permanently deleted
  • This action is irreversible

We are working on adding self-service account deletion in the future.

9.2 Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without notice, if:

  • You violate these Terms
  • You engage in fraudulent, abusive, or illegal activity
  • We are required to do so by law
  • We discontinue the Service entirely

9.3 Effect of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • Any provisions of these Terms that should survive termination will continue to apply (e.g., indemnification, disclaimers, limitations of liability)

10. Changes to the Service and Terms

10.1 Changes to the Service

We may modify, update, or discontinue any aspect of the Service at any time without prior notice. We are not liable for any changes, suspension, or discontinuation of the Service.

10.2 Changes to These Terms

We may update these Terms from time to time. When we do:

  • We will update the "Last Updated" date at the top of this page
  • We will provide at least 30 days' notice for material changes via email or a prominent notice in the app
  • Your continued use of the Service after the notice period constitutes acceptance of the updated Terms
  • If you do not agree to the updated Terms, you must stop using the Service and delete your account

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

11.2 Arbitration Agreement

YOU AND VENDIJOY LLC AGREE TO RESOLVE ANY DISPUTES THROUGH BINDING ARBITRATION, NOT IN COURT, except for disputes that may be taken to small claims court.

Arbitration Process:

  • Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by the American Arbitration Association (AAA)
  • The arbitration will be conducted in Rancho Cucamonga, California, or remotely via videoconference
  • Each party will bear its own costs and attorneys' fees
  • The arbitrator's decision will be final and binding

Exceptions:

  • Either party may seek injunctive relief in court to protect intellectual property rights
  • Disputes may be brought in small claims court if they qualify

11.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR CLAIM WILL BE LIMITED TO THE INDIVIDUAL PARTIES. To the fullest extent permitted by law:

  • No class actions, class arbitrations, or representative actions are permitted
  • You may not consolidate claims with other users
  • You may not act as a class representative or member in any class action

11.4 Jurisdiction and Venue

If arbitration does not apply or is deemed unenforceable, you agree that any legal action shall be brought exclusively in the state or federal courts located in San Bernardino County, California, and you consent to the personal jurisdiction of those courts.

12. Miscellaneous

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vendijoy LLC regarding the Service and supersede all prior agreements and understandings.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

12.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

12.5 No Agency

These Terms do not create any agency, partnership, joint venture, or employment relationship between you and Vendijoy LLC.

12.6 Force Majeure

We are not liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, internet outages, or government actions.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

Email: support@vendijoy.com

Company: Vendijoy LLC

Address: Rancho Cucamonga, CA 91730

14. Summary of Key Points

  • Eligibility: Must be 13+ to use DoughKnow
  • Account Security: You are responsible for keeping your password safe
  • Service Status: Free for now; we may charge in the future with 30 days' notice
  • User Content: You own your recipes; we get a license to provide the Service
  • AS-IS Service: No warranties or guarantees of accuracy or availability
  • Limitation of Liability: We are not liable for business decisions, financial losses, or data errors
  • Termination: Either party can terminate; contact us to delete your account
  • Disputes: California law applies; binding arbitration for disputes
  • Changes: We may update these Terms with 30 days' notice

By using DoughKnow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

This Terms of Service was last reviewed on October 5, 2025 and is subject to change.